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Ángel

Customer Service and Entry-Level IT Support with 2 years experience

Video resume

Remote Tech Support Agents
With entry-level knowledge, I am looking for new opportunities to put into practice all I learned, so I can develop my carreer and help others.

Contact

Cali, Valle del Cauca Department, Colombia
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceIntermediate

Provided support and assistance to clients, ensuring positive experiences and issue resolution

IT SupportBeginner

Completed an IT support course to develop foundational technical troubleshooting skills

CybersecurityBeginner

Completed cybersecurity course to gain basic knowledge of security protocols and practices

Bilingual CommunicationAdvanced

Utilized bilingual skills in English and Spanish to interact effectively with diverse clients

Summary

Bilingual customer service professional with 2 years of experience and recent training in IT support and cybersecurity, seeking new opportunities to leverage technical and communication skills.

Key Achievements

  • Gained 2 years of experience in customer service within the cryptocurrency industry
  • Completed IT support and cybersecurity courses to enhance technical skills
  • Developed bilingual communication skills working for an international company

Skills

Customer ServiceIT SupportCybersecurityBilingual Communication
Published on CazVid - Jul 3, 2025
Contact Ángel