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Angel
Support Specialist with 8+ years in financial and social projects
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Competencies
Appears in client-side roles providing service, technical support, and troubleshooting for banking and payment systems.
Involved in validation, opening, and maintenance of client accounts, ensuring accuracy and compliance.
Conducted financial analyses and supervised utility control and loan management in social projects.
Supervised social aid initiatives, managing inventory, payments, and project logistics.
Supported POS terminal operations, troubleshooting, and technical service coordination for retail clients.
Education
Languages
Summary
Dedicated professional with over 8 years of experience in customer service, account management, financial analysis, and technical support within banking and social project environments.
Key Achievements
- Validated and processed account openings for diverse client categories at Banco Azteca, ensuring compliance and seamless banking setup.
- Managed social help projects, overseeing financial analysis, loan control, and operational logistics, contributing to community development.
- Provided technical and customer support for POS terminals at Elavon Mexico, ensuring service continuity and client satisfaction.
Experience
Soporte a Ventas
Validar en sistema y/o en físico que se cumplan los requisitos para realizar las aperturas de cuentas bancarias para Personas Morales y físicas, entidades de gobierno, fideicomisos, seguros y AFORE, darle seguimiento hasta la apertura de cuenta e implementar su banca electrónica para que el cliente...
Administrador y Supervisor de Proyectos de Ayuda Social
Realizar funciones administrativas, entrega de análisis financieros, anuales, estudios de rentabilidad, dispersión de nómina, supervisar e impartir cursos para llevar un mejor control de utilidades., Cobranza de deudores, llevando el control semanal de pérdidas y utilidades en los diferentes...
Analista de Soporte a Ventas
Atención a Clientes, Soporte Técnico para terminales punto de venta, aclaraciones de factura, saldos vigentes; información general y mantenimiento a terminales así como envío de servicios técnicos, seguimientos para envío de tarjetas de crédito y débito corporativas, soporte a ventas a ejecutivos...