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Customer Service Specialist with diverse experience in retail and back office roles
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Competencies
Provided assistance in cash handling, payments, and collections, ensuring customer satisfaction and operational accuracy.
Demonstrated good communication skills in interacting with customers and team members in various roles.
Resolved customer issues efficiently, maintaining service quality across roles.
Adapted to different work environments such as retail, customer service, and back office settings.
Collaborated effectively with colleagues in customer service and back office roles to achieve operational goals.
Education
Languages
Summary
Dedicated customer service professional with experience in cash management, front-line retail, and back office support. Skilled in communication, problem solving, and adaptable to various work environments, committed to providing excellent service and operational support.
Key Achievements
- Managed cash control and transaction processing at Teleperformance, ensuring accuracy in payments and collections.
- Gained hands-on experience in retail cashiering at Ferreteria MFP Ñunez, handling customer transactions.
- Supported back office operations at NS Outsourcing, contributing to administrative and customer support functions.
Experience
Customer service
My job was to keep control of cash and attend to payments and collections in the establishment