Angela - Pharmacy Professional with Extensive Customer Service and Management Experience

Cashapata, Azuay, Ecuadoren

Managed monthly budgets and optimized stock distribution at Grupo Difare.

Supervised and ensured quality control of medications, including controlled substances.

Published on CazVid

Summary

Dedicated pharmacy professional with comprehensive experience in managing pharmacy operations, ensuring quality control, and delivering excellent customer service. Skilled in team supervision, regulatory compliance, and operational efficiency.

Key Achievements

Led team scheduling and operational oversight to improve pharmacy efficiency.
Conducted comprehensive audits of documentation ensuring regulatory compliance.
Provided exceptional customer service, enhancing client satisfaction and retention.

Skills

Customer ServiceExpert

Exceptional ability to communicate effectively and provide high-quality service, ensuring customer satisfaction.

Pharmacy ManagementAdvanced

Experienced in overseeing pharmacy operations, stock control, and regulatory compliance.

Team LeadershipIntermediate

Skilled in managing schedules, supervising staff, and fostering a collaborative work environment.

Quality Assurance & ComplianceAdvanced

Proficient in conducting audits, verifying documentation, and ensuring adherence to health regulations.

Communication Skills

Experience

AUXILIAR DE FARMACIA

CORPORACIÓN DE DESARROLLO SOCIAL PARA LA FAMILIA Y LA NIÑEZ (CORPDESFA)

CAJERA. SERVICIO AL CLIENTE

ENCARGADA PUNTO DE VENTA

GRUPO DIFARE (PHARMACYS)

ASIGNACIÓN DE PRESUPUESTOS MENSUALES.. GESTIÓN EN DEPÓSITOS.. DISTRIBUCIÓN DE HORARIOS AL PERSONAL.. CONTROL DE NOTAS DE CRÉDITOS.. REVISIÓN DE INFORMES DEL BIOQUÍMICO.. CONTROL DEL CUMPLIMENTO DE VENTA DIARIAS.. ESTRATEGIAS PARA CUMPLIR PRESUPUESTOS.. MANTENER IMAGEN DE LA MARCA.

REPRESENTANTE DE FARMACIA

GRUPO DIFARE (CRUZ AZUL RICAUTE)

VERIFICACIÓN TÉCNICA.. CONTROL DE CALIDAD.. SUPERVISAR LOS MEDICAMENTOS CONTROLADOS.. AUDITORIA DOCUMENTAL (FACTURAS, REGISTROS SANITARIOS, LICENCIAS DE FUNCIONAMIENTO Y DOCUMENTACIÓN EXIGIDA POR LA AUTORIDAD DE SALUD).. CAPACITACIÓN Y ACOMPAÑAMIENTO.. INFORME TÉCNICO.