Angelo - Virtual Assistant with 3+ years of diverse admin and customer service experience

Provided comprehensive virtual support including scheduling, project management, and data entry.

Delivered empathetic and effective support in English and Spanish across multiple channels, maintaining high satisfaction.

Built strong client relationships, promoted products, and increased sales volume at the POS.

Demonstrated bilingual communication in professional settings, balancing client engagement with professionalism.

Performed data entry, tracking, and reporting to inform business decisions and performance improvements.

Lead and support a high-performing team, driving efficiency and success through strategic planning, training, and continuous improvement, while setting goals and tracking KPIs for accountability, obtaining over 85% client retention., Optimize LinkedIn and email campaigns to boost engagement,...

Provided primary customer contact and empathetic support in English and Spanish across all channels (email and phone)., Efficiently resolved issues, building trust and strong customer relationships through clear, culturally aware communication., Maintained high service standards and professionalism...

Focus on building strong relationships with points of sale (POS) and managing inventory effectively., Responsible for daily sales reporting to monitor progress., Actively promote and explain OPPO products to increase sales and secure brand share at the POS, selling over 40 devices monthly and...