Angélica - Sales and Community Management with 5+ years in customer and client relations

Utilized effective communication skills to inform, persuade, and build customer relationships across sales roles.

Applied goal-oriented sales strategies for selling extended warranty, energy solutions, and building customer portfolios.

Negotiated rates with carriers and shippers, securing favorable terms and fostering long-term partnerships.

Managed and updated online platforms, responding to inquiries and increasing customer engagement for real estate services.

Conducting outbound calls to potential customers in the United States, Presenting the benefits of extended warranty plans, Providing clear explanations of coverage, Identifying customer needs and handling objections persuasively.

Build strong relationships with carriers and shippers in the United States, Negotiate rates and secure capacity, Onboard strategic partners, Conduct negotiations to obtain competitive rates and volume commitments.

Sales of electricity and gas to commercial clients in the United States, Identifying energy needs, Offering customized solutions, Closing contracts.

Management of the company's online presence, Constant updating the website and various social media accounts, Customer service through social networks, Monitoring and responding to inquiries and comments across various online channels.