Dedicated professional with over 8 years in fraud prevention, risk management, and logistics. Skilled in team leadership, process optimization, and regulatory compliance, with a proven track record of reducing fraud and enhancing operational efficiency.
Specialized in identifying, investigating, and mitigating fraudulent activities to protect organizational assets.
Experienced in leading and training teams to improve performance and achieve operational goals.
Proficient in optimizing workflows to enhance efficiency and reduce errors.
Expert in booking and managing complex air and sea transportation logistics using Amadeus and AS400 systems.
PayPal
In charge of developing and managing the local fraud prevention teammates, Make sure every training and refresher is delivered properly, Investigate and mitigate risk on fraudulent accounts, Investigate and collaborate with analysts on ATO, AML, KYC, Hiring process for the LOB, Onboarding the new teammates/paperwork, Making sure US bank regulations are completely understand, Monitoring KPIs and developing new strategies for goals set by the client
Genpact
Conduent
Booking air to sea reservations, Amadeus expert on flight tickets, AS400 expert for air to sea reservations, Office package, GreenBelt trained and Tested, Logistics and Supply Chain Management, Time management, AML, Regulation E, Fraud Prevention Front Line Manager for Citibank, Air/Sea Operations Specialist for Royal Caribbean
Bachelor in Business Administration
Bachiller en Ciencias y Letras con Orientacion en Hoteles, Turismo y Lineas Aereas
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Knowledgeable in AML and Regulation E standards to ensure adherence to industry regulations.
