Versatile professional with extensive experience in sales coordination, client relationship management, and customer support across logistics and media sectors. Adept at enhancing operational efficiency, building strong client relations, and supporting revenue growth.
Skilled in resolving client queries and ensuring high service quality across diverse communication channels.
Proven ability to develop and maintain strong client relationships, leading to increased customer satisfaction.
Experienced in managing sales activities, coordinating between teams, and supporting revenue generation efforts.
Proficient in Word, Excel, and PowerPoint for preparing reports, presentations, and data analysis.
Speed Logistics
Coordinated day-to-day sales activities for a logistics and supply chain management company.. Managed outbound and inbound sales calls, building relationships with new and existing clients.. Delivered client presentations to support new business development.
Dainik Bhaskar Corp. Pvt. Ltd.
Coordinated with the Government Ad-Sales Team at a leading newspaper publishing company.. Generated advertising revenue through special supplement placements.. Identified and developed relationships with new clients to grow the ad-sales pipeline.
Wipro BPO
Provided front-line customer support for a leading BPO services provider, resolving client queries and requests.. Maintained service quality and professionalism across high call volumes.
Bachelor of Computer Applications (B.C.A.)
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