This is my profileContact via CazVidAnthony
Sales & Administrative Specialist with 5+ years in customer engagement and lead management
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Competencies
Utilized CRM systems to track, follow up, and nurture customer interactions, boosting lead conversion.
Assessed and prioritized leads to optimize sales efforts and increase the sales pipeline efficiency.
Managed appointment setting and calendar coordination to streamline workflows for clients.
Handled email, messaging, and cold outreach to engage prospects and maintain client relations.
Oversaw lead progression through sales stages, supporting conversion efforts.
Languages
Summary
Dedicated sales and administrative professional experienced in lead qualification, CRM management, scheduling, and client communication. Proven ability to streamline processes and enhance customer relationships across various industry settings.
Key Achievements
- Qualified and responded promptly to incoming leads at Teleperformance, enhancing conversion rates.
- Managed scheduling, lead follow-up, and CRM data entry at Action Advertising Agency, improving operational efficiency.
- Developed expertise across sales and administrative skills, supporting diverse client needs and process improvements.
Experience
Inbound sales representative
Qualifying Incoming Leads, Responding Promptly and Providing Information, Converting Interest into Sales
Virtual assistant/ appointment setter
Scheduling and Calendar Management, Lead Qualification and Follow-Up, Email and Messaging Management, CRM Data Entry and Management, Cold Outreach and Appointment Setting