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Antonella
Customer Service Professional with multilingual communication skills
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Competencies
Managed customer interactions, addressing inquiries and resolving issues effectively.
Utilized strong written and verbal skills gained through language learning and professional experience.
Studied English since childhood, enabling clear communication in a professional context.
Managed and led customer service interactions, demonstrating leadership abilities.
Education
Summary
Experienced customer service professional with strong communication skills and multilingual abilities, dedicated to solving customer issues effectively.
Key Achievements
- Extensive experience in customer service for several years.
- Proficient in managing and communicating with diverse clientele.
- Developed strong written and verbal communication skills in English.
Experience
COLD CALLING
Llamadas a clientes en EE. UU. para ofrecer garantías de automóviles
RECEPCIONISTA
Asistí a los huéspedes en el check-in y check-out, brindé recomendaciones turísticas, gestioné reservas a través de booking.com y hostelworld, me comuniqué en portugués, español e inglés.
MARKETING
Gestioné la comunidad en redes sociales, creé contenido publicitario, manejé tareas administrativas.
ENCARGADA
Gestioné la recepción, agendé turnos, procesé pagos, controlé el stock, manejé las redes sociales.
DESPACHANTE DE COMBUSTIBLE
Despaché combustible, trabajé como cajera, brindé atención al cliente en la cafetería de la estación de servicio.