This is my profileContact via CazVidAntonio
Customer Service & Account Management Specialist with diverse experience
Contact
Mexico City, Mexico City, Mexico
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support, complaint resolution, and account management, ensuring customer satisfaction.
Data Entry & MaintenanceAdvanced
Managed customer data and maintained accurate records using MS Office and CRM systems.
CRM & MS Office SuiteAdvanced
Utilized CRM tools and MS Office for customer data management and documentation.
Multiline Phone EtiquetteIntermediate
Handled multi-line phone systems professionally in customer service settings.
Attention to DetailAdvanced
Ensured accuracy in data management, customer records, and credit applications.
Education
Elementary school certificate
Middle school certificate
High school diploma
Languages
EnglishNative
Summary
Experienced in customer support, account management, and data handling across various organizations, with strong communication skills.
Key Achievements
- Gained experience in customer account management across multiple companies including Telat, DirecTV, and AT&T.
- Handled credit card applications, complaint resolution, and data entry tasks utilizing MS Office and CRM tools.
- Managed customer loyalty programs and maintained detailed customer records to ensure satisfaction.
Experience
Customer service
Telat
January 2020 - December 2020
Customer service
DirecTV
February 2019 - June 2019
Account Manager
Emperon Constar
June 2021 - December 2021
Account Manager
Santander
February 2022 - August 2022
Customer loyalty
AT&T
March 2018 - December 2018
Skills
Customer ServiceData Entry & MaintenanceCRM & MS Office SuiteMultiline Phone EtiquetteAttention to Detail
Published on CazVid - May 17, 2026