This is my profileContact via CazVidAntonio
Front Desk, Restaurant Cashier, Night Auditor
Contact
San José del Cabo, Baja California Sur, Mexico
Available on CazVid
Competencies
Customer ServiceExpert
Extensive experience in delivering exceptional customer support across hospitality, real estate, and call center environments.
Sales & NegotiationAdvanced
Proven ability to close deals, lead sales teams, and develop strategies to increase revenue in various sectors.
Operations ManagementIntermediate
Hands-on management of daily operations, team coordination, and process improvements in hospitality and tourism.
Digital & Social MediaIntermediate
Skilled in leveraging Facebook, Twitter, and YouTube to enhance brand presence and customer engagement.
Education
Colegio Tepeyac Lindavista
Hollin Meadows Elementary
Primary School Certificate
I.D.E.A.
Completed 1981
Lake Braddock Secondary School
HS Diploma
Colegio Americano ASF
Completed 1987
Certificado Bachillerato SEP
Colegio Americano ASF
Completed 1989
Languages
SpanishNative
English300% -> spoken/written/reading
Summary
Experienced in hospitality, real estate, and automotive sectors, with a strong background in sales, customer support, and team leadership. Adept at driving revenue growth and enhancing client satisfaction.
Key Achievements
- Led sales teams to exceed targets in diverse sectors including real estate, timeshare, and automotive dealerships.
- Managed operations and sales for top tourism and hospitality businesses, enhancing customer experience and revenue.
- Demonstrated adaptability across roles, from hospitality to customer service, maintaining high performance and client satisfaction.
- Developed and trained sales staff, resulting in improved team productivity and sales conversions.
Experience
Front Desk, Restaurant Cashier, Night Auditor
Hotel Posada de la Soledad
1987 - 1988
Production Assistant for EO, Dutch News Network
International News Service
1988 - 1989
OPC, Liner, Closer, Offsite - Timeshare sales
Royal Holiday Club Cozumel
1990 - 1992
Liner – Timeshare sales
Promotora Turcaribe - OASIS
1992 - 1995
Commercial Real Estate Sales Agent
CMI Comercial
1995 - 1996
Sales Manager at Club Regina Querétaro, Liner in Cancún
Club Regina de México
1996 - 1997
Real Estate Sales Agent
Puerto Aventuras Real Estate
1997 - 1999
Operations Manager
Passion Island/Island Adventurs
1999 - 2000
Dive Shop Manager, Sales & Reservations
Ocean Tours Cozumel – Hotel Cozumeleño
2000 - 2008
Sales & Reservations Manager
Scuba Du Cozumel – Hotel Presidente InterContinental
2008 - 2012
Sales Executive, Commercial Manager, General Manager
Grand Motor Sports Los Cabos – CanAm/SeaDoo (BRP) Dealership
2012 - 2021
MADRAX Green Automation
2021 - 2022
Customer Service for US Loan Company
CCSI Call Center
Dec. 2022 - Jul. 2023
Customer Service/Appointment Setter
REVIVO Wellness
Jul. 2023 - present
Skills
Customer ServiceSales & NegotiationOperations ManagementDigital & Social Media
Published on CazVid - Jun 2, 2026