Analytical professional with 5 years of experience in leveraging data to support financial decision-making and process automation.
Applied statistical techniques and tools to interpret complex datasets for decision-making.
Designed and executed SQL queries to extract and manipulate data from relational databases.
Created dynamic reports and dashboards using advanced Excel functions and VBA scripting.
Developed visualizations using Tableau and Power BI to communicate analytical insights effectively.
Mendez & Sanchez Law Firm
Serve as the first point of contact for potential clients, conducting initial assessments of legal cases through detailed interviews, Utilize specialized legal case management software to document client information and case details with high accuracy, Coordinate communication between clients and attorneys, ensuring all relevant information is properly conveyed, Manage multiple incoming inquiries via phone, email, and in-person visits, prioritizing based on urgency and case requirements, Provide compassionate customer service to clients during stressful legal situations, maintaining professional composure
Almacén El Ahorro
Demonstrated exceptional leadership by overseeing operations, resulting in phenomenal breakthroughs., Played a pivotal role in solving long term situations in the business and applying new and improved methods in the sales process and time management., Also provided a key role in the growth of the supply chain.
STT Logistics Group
Great experience getting to enhance my sales process and great way to learn new ways of doing business., Got the opportunity to provide the company with my expertise in sales and helped the team get new deals and prospects.
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Knoah Solutions
Facilitated communication between healthcare professionals and non-English speaking patients by accurately interpreting medical information during consultations, exams, and procedures., Interpreted complex medical terminology in Spanish and English to ensure accurate understanding and compliance with treatment plans., Collaborated with interdisciplinary healthcare teams to ensure culturally competent care for diverse patient population., Maintained strict adherence to patient confidentiality and ethical standards while providing professional interpretation services in hospital and clinic settings., Provided simultaneous interpretation services during high-level meetings and conferences, ensuring effective communication between international doctors and local patients.