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Project Manager with 10+ years of diverse leadership in operations and digital marketing
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Competencies
Experienced in managing projects with tools like Clickup, Notion, Trello, ensuring scope and timelines are met.
Proficient in creating leads, managing CRM, and optimizing social media campaigns on Facebook and TikTok.
Handled warehouse operations, supply chain coordination, and business operations for multiple enterprises.
Fluent in English and Spanish, used effectively in interpreting, customer support, and negotiations.
Analyzed advertising data to refine marketing strategies and optimize ad performance.
Education
Languages
Summary
Experienced professional with a strong background in project management, digital marketing, and operations across diverse industries. Skilled in leading teams, managing projects, and executing data-driven strategies.
Key Achievements
- Led cross-functional teams utilizing Agile and SCRUM methodologies, improving project delivery efficiency.
- Founded and managed multiple businesses, including an online store and trading enterprises, demonstrating entrepreneurial growth.
- Implemented data-driven advertising strategies, managing social media and ad platforms to enhance outreach and sales.
Experience
Interpreter
Spanish and English interpreter for medical, Wells Fargo banking, 911, and schools.
Owner
Created an online store using Shopify., Connected product apps like Dropi.co and sourced products from Alibaba., Managed Facebook group for ads and worked with TikTok business account., Analyzed data from ads and made adjustments.
Customer Support
In charge of customer support at the APP TURO rent car.
Project Manager
In charge of daily or weekly meetings with managers and team members., Defined project scope and documented everything., Used Kanban Board method in apps like Clickup, Notion, Trello, Zoom, and Slack.
Co-Founder
Created a business plan, costing, and land modifications., Hired staff and managed production operations., Negotiated with retailers in Colombia.
Founder
Negotiated with retailers and fisheries in Colombia., Managed seafood buying and staff for product modifications.
Marketing Executive
Created leads for sales and managed CRM., Handled BTL promotions and social media administration.
Supply Chain Management
Created communication between stakeholders and improved warehouse operations.
Administration Assistant
Assisted general manager with schedules, meetings, and documentation.
Bilingual Call Center Agent
Attended calls in English for FedEx and hotel beds.