Experienced customer service and sales professional with a strong background in team leadership, client relations, and marketing across hospitality, telecommunications, military, and resort industries.
Provided excellent customer service in various roles, including hospitality and sales.
Experience in managing sales teams, conducting presentations, and developing marketing strategies.
Led diverse teams such as soldiers in the French Foreign Legion and sales groups at Vodafone.
Proficient with Microsoft Office and managing customer records, billing, and documentation.
El CID Resorts
Cold calling for upgrades, Customer service
Vodafone
Managed small sales group, Responsible for creating and maintaining customer records and archiving bills of sale, Implemented ideas and techniques that improved customer service and store administration
French Foreign Legion
Managed and trained soldiers from different parts of the world, Keys in various operations including protection, environmental awareness, and logistics
Mayan Palace Resorts
Time Share Presentation and successful client relations through marketing leading to new contracts, Excellence in customer service with fluent English and Spanish
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Fluent in English and Spanish, used for customer relations, marketing, and client presentations.
Camacho’s Bar and Grill
Greeted guests and served them, Handled large groups and maintained composure in stressful situations
