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Alvaro
Customer Service & Appointment Setter with 4+ years in Sales & Support
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Competencies
Managed customer interactions, ensuring satisfaction and resolving issues efficiently across sales and support roles.
Experience in setting appointments, supporting sales processes, and engaging clients in various industry contexts.
Assisted in requirements compliance and quality checks in freelance roles to meet standards and client expectations.
Familiarity with simulation software like Hysis, Wellflo 2011, Pipesim, applied in engineering contexts for analysis.
Demonstrated ability to handle multiple responsibilities, communicate effectively, and make decisions under pressure.
Education
Languages
Summary
Rodrigo is skilled in customer engagement, appointment setting, and quality assurance with a background in technical simulations. Known for multitasking, decision-making, and effective communication, he thrives in fast-paced environments.
Key Achievements
- Gained experience in gas installation projects and hydraulic testing during internship at Yacimientos Petrolíferos Fiscales Bolivianos.
- Handled customer service, quality control, and insurance sales roles at Live Marketing Solutions, demonstrating versatility and communication skills.
- Provided requirements compliance support as a Quality Assistant freelance, ensuring adherence to standards and client satisfaction.
Experience
Internship
Gas domiciliary installations, Hydraulic test on gas pipes
Agent
Customers service, Quality control
Agent
Customer service, Insurance sales
Quality assistance
Requirements compliance
Appointment setter
Client support, Insurance quotes