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Customer Service Agent
Contact
Colombia,Huila Department,Colombia
Available on CazVid
Competencies
Customer Service & SupportIntermediate
Demonstrated experience with Customer Service & Support.
Problem ResolutionIntermediate
Demonstrated experience with Problem Resolution.
Call Handling & Ticket ManagementIntermediate
Demonstrated experience with Call Handling & Ticket Management.
Administrative SupportIntermediate
Demonstrated experience with Administrative Support.
Cash HandlingIntermediate
Demonstrated experience with Cash Handling.
Education
Administrative Assistance Technician
SENA
Completed December 2023
High School Diploma
I.E. Nuestra Señora de la Candelaria
Completed December 2023
Languages
enNative
Experience
Customer Service Agent
TaskUs (BPO)
April 2025 - Present
Provide customer support through multiple channels while ensuring service quality standards., Resolve customer inquiries efficiently, focusing on first-contact resolution., Maintain accurate documentation of customer interactions.
Administrative Assistant
Rectificadora SRC S.A.S.
April 2024 - April 2025
Delivered front-line customer service and handled daily cash transactions., Managed administrative documentation and supported accounting processes., Assisted with office operations to ensure efficiency and accuracy.
Skills
Customer Service & SupportProblem ResolutionCall Handling & Ticket ManagementAdministrative SupportCash Handling
Published on CazVid - May 17, 2026