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Ariel
Freight Dispatcher at Amil Freight and Insurance Agent at HPone
Video resume
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Competencies
Expertise in managing freight operations, ensuring efficient load scheduling and compliance.
Skilled in assessing client needs and delivering tailored insurance solutions to maximize benefits.
Proficient in prioritizing tasks and managing schedules to meet tight deadlines.
Effective in conveying complex information clearly to clients and team members.
Education
Languages
Summary
Experienced dispatcher and insurance agent with strong skills in logistics coordination, client service, and time management. Committed to optimizing operations and delivering personalized solutions.
Key Achievements
- Successfully coordinated IB/OB loads, ensuring timely delivery and optimal resource utilization.
- Monitored freight operations to improve tracking accuracy and compliance with safety standards.
- Provided tailored Medicare/Medicaid insurance plans, enhancing beneficiary satisfaction and retention.
Experience
Dispatcher
As a freight dispatcher, our duties included overseeing IB/OB loads to various locations, tracking drop-off and pick-up timestamps, monitoring weight and commodity, and noting any specific requirements.
Insurance agent
As a sales insurance agent, our duties included verifying the correct Medicare/Medicaid level and providing the plan that best benefits the beneficiary, regardless of which carrier they chose to enroll with. We also followed up with beneficiaries twice every other month to ensure the plan provided was in their best interest.
Skills
Video Transcript
Video Transcript 1
Can you please record a video speaking in English about your experience? Pretty much all the rest of the videos have been totally in English, and I've been doing this for the past close to five years now with, I don't know if I'm available, if I'm...
Video Transcript 2
Under dispatch softwares, we usually use the headset to communicate directly. We're making sure of all the specifications, like the lift gates, the specific time, the temperature, if it's a reefer, also the commodity, like what will be loaded. Just so you know, I'm just reading everything. The commodity, what will be loaded, the date, time, the location, the destination, how much you wait, if there's going to be any standard pallets, how many pallets, like the 48 by 40 by 84, for example. Also, if it's for lumber or anything else, if it will be needing like FSD with an 8-inch tarp, with a tarp. If it's going to be a dry van. As I said before, if it's going to be a reefer, the specifications on the reefer, the picking up, the date that will be picking up the locations, the destination, how many pallets, what will be the potential, the delivery, the specific time, who will be contacted with. And it's pretty much based through the headset with the dispatchers on the other side or who will be receiving it. And I'm always in contact with the driver directly on specifications and making sure that the route is straight and on time.
Video Transcript 3
On the specification tools, usually pretty much by the headset, just dialing in to the dispatchers. We usually use all the specifications, like if it's a leaf gate, if it's a reefer, the temperature, just making sure that the load, it's all set, how many pallets there will be, if it's standard pallets, like the 27 or 48 by 40 by 84, at such and such degrees, like 30 or 35 degrees if it's a reefer. Also, for example, if it's something else like lumber that to pick up on a specific place, like how many type of pallets, what will be expected, and
Video Transcript 4
Well, there was this one time that actually I had to buy lunch for the receptionist to receive one of my drivers. The driver went in at a specific time. At that time, they were short-handed, so the person that was supposed to take care of the load was going out to lunch. What happened is that the driver needed to take another load to another place before they closed. So I actually ended up telling the person that was supposed to receive the load to do me that favor, that I would be buying them lunch for the next day if they did that for me. So yes, we ended up buying lunch for them. They did receive the load. They did us a huge favor. After the load was dropped, the driver rushed to the other station to finish unloading, and it was something that was going from Pennsylvania the following day all the way up to California. So that's the much, that's as far as I went. And it did come out from me. It had to do nothing with the company. It was some sort of like a personal favor, so I did end up purchasing lunch for that young man.
Video Transcript 5
I haven't actually had any issues managing multiple dispatch requests. Everything is pretty much based on first come, first serve type of issues. We never had, so far, I haven't encountered that. Those mostly micromanaging in some ways that we were able to dispatch one and there were some issues with the loads, that there was something that it wasn't supposed to be there. But at the same time, I just contacted the other drivers to make sure that they were on top of everything and double checking. So everything went straight right through it without any issues.
Video Transcript 6
Hi there, my name is Ariel. I'm just gonna read something that I wrote down real quick. By the way, I was born 10/15, 1976. I went to Bushwick High School, which I graduated in 1995. And I'm just gonna read something real quick that says, we have availability as soon as tomorrow. We have a couple of drivers already working in the area.