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Sales Professional with 10+ years of customer service and team leadership
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Competencies
Developed and implemented sales strategies, led teams, and maintained client relationships across multiple industries.
Resolved customer issues promptly during moving and legal process workflows, enhancing satisfaction.
Led sales teams at MARS and trained staff in safe handling at North American Moving Company.
Proficient in MS Office Suite, SAP, CRM systems (HubSpot, SalesForce), and project management tools like Asana.
Handled legal and immigration form completion with accuracy, supporting HR and legal processes.
Education
Languages
Summary
Sales professional with extensive experience in team leadership, customer relations, and legal process support across moving, construction, and legal industries.
Key Achievements
- Led sales teams at MARS to increase efficiency and develop sales strategies.
- Managed high-value client relocations and installations for Stocker's Moving Company.
- Ensured legal and immigration document accuracy supporting smooth hiring processes at Meneses Law.
Experience
Sales
Provide exceptional moving, relocation and installation service to VIP clients, businesses and organizations (UVIC, UBC, Royal BC Museum, Victoria International Airport)., Identify and resolve problems immediately to ensure customer satisfaction., Gather feedback to continuously improve services.,...
Sales
Provide customer service and sales services in the industrial structures industry to customers in the USA., Identify potential customers and conduct sales and close sales., Work in a team environment as well as with AI for optimal customer service and immediate problem solving.
Freelance Specialist
Freelance specialist in admissions and completion of legal and immigration forms and employee hiring forms., Ensured accuracy, data organization and supported smooth hiring processes and enhanced familiarity with legal procedures.
Sales
Managed the safe, secure and careful movement of high-value belongings., Implementation of strategies to ensure customer satisfaction., Managing inventory and warehouse resources., Training of staff in safe handling and transportation techniques.
Sales
Leading sales teams to increase efficiency and sales., Developing and implementing sales and marketing strategies., Strengthening relationships with customers and business partners., Market research to identify new business opportunities.