Experienced professional with a solid background in customer service, team leadership, and multi-platform support, complemented by skills in marketing and financial management.
Led customer service teams ensuring effective communication and problem resolution.
Utilized Word, Excel, and PowerPoint for documentation, reporting, and presentations.
Managed promotional activities using Facebook, Instagram, and Twitter.
Provided customer support via electronic messaging services across Android, iOS, and web platforms.
Tech Americas
Foundever El Salvador
Foundever El Salvador
Atento El Salvador
Degree in economics
High School specialized in Graphic Design
Advanced english level
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Demonstrated proactive supervision and responsible decision-making within teams.