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Arvid
Customer Service & Collections Specialist with 10+ years in Hospitality & Banking
Video resume
Bilingual Customer service and collections
I have over 10 years experience in customer service and collections. Also, I have more than 15 years in Hospitality Industry. I have been Head housekeeper, Housekeeping Supervisor, Maitre`D, Bar Manager. And, I have knowledge and experience in many other jobs.nnThroughout my career I won recognitions, and trained many employees in techniques to increase company’s image. I enjoy working with the public,
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided comprehensive customer support and solved diverse client issues in banking and hospitality sectors.
Collections ManagementAdvanced
Handled collections processes both from office and remote environments at Capital One Bank.
Hospitality OperationsAdvanced
Managed various hotel roles including supervision and team training to enhance service quality.
Team Leadership & TrainingAdvanced
Led and trained teams in customer-facing roles to improve service delivery and workplace efficiency.
Summary
Experienced in customer service, collections, and hospitality management with over 10 years of diverse industry roles.
Key Achievements
- Over 10 years of experience in customer service and collections, including work at Capital One Bank
- Held diverse roles in the hospitality industry including Head Housekeeper, Supervisor, Maitre'D, and Bar Manager
- Trained numerous employees to improve techniques and enhance company image
Skills
Customer ServiceCollections ManagementHospitality OperationsTeam Leadership & Training
Published on CazVid - Jul 3, 2025