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Ashley
Customer Service Specialist with 3 years in BPO industry
Video resume
Agency-Leads
I specialize in speaking and communicating with others in a second language in order to achieve good communication. I bring aptitudes for the training of personnel, as well as to achieve a good rapport with customers. With an
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied communication skills to serve and support customers effectively within a call center environment.
Bilingual CommunicationIntermediate
Utilized bilingual abilities for clear, effective communication with English-speaking clients.
Training & Rapport BuildingBeginner
Assisted in training personnel and establishing good rapport with clients and colleagues.
Interpersonal SkillsIntermediate
Engaged in effective communication to foster positive customer relationships.
Summary
Bilingual customer service professional with 3 years experience in the BPO call center industry, specializing in communication and rapport development.
Key Achievements
- Gained approximately three years of experience in customer service within the BPO industry
- Served as a bilingual agent with proficiency in English
- Developed communication and rapport-building skills with customers and personnel
Skills
Customer ServiceBilingual CommunicationTraining & Rapport BuildingInterpersonal Skills
Published on CazVid - May 17, 2026