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Operations & HR Manager with 10+ years of cross-functional expertise
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Competencies
Managed branch operations, fleet, vendor relations, and facility management.
Handled client interactions, salary negotiations, campus recruitment, onboarding, and exit formalities.
Utilized PowerBI for weekly sales reports and data-driven decision-making.
Applied CRM and SAP tools for procurement, customer relations, and internal processes.
Managed projects using JIRA for process tracking and coordination.
Education
Languages
Summary
Experienced Operations and HR Manager skilled in branch management, recruitment, and process optimization across education, manufacturing, and retail sectors.
Key Achievements
- Led end-to-end operations for multiple branches, including sales, stock, and fleet management.
- Handled comprehensive recruitment processes from onboarding to exit across diverse roles.
- Implemented CRM strategies and managed SAP Hana 4.0 purchase requisitions enhancing operational workflows.
Experience
Operations Manager
Led a total of 2 Branch operations, Training to blue collars & sales profile, Overseeing stock management, Implement of CRM strategies, Managed the Sales Team (B2C) - meet monthly/weekly sales target, 360° Fleet Management, Vendor Management, SAP Hana 4.0 purchase requisition, Internal...
HR operations
Client Handling & Salary Negotiation, Project Handling, Recruiting - IT & Non-IT, From onboarding to exit formalities, Campus recruitment, Pan India level hiring
HR & Operations
Checking the infra., HR operations, HR recruiter, Offer letter, grievances etc., Transport Bill details
Internship
Handling the sales part of branch, Weekly sales report maintaining AGVT