Experienced customer service specialist with 5 years supporting clients via email, chat, and back office channels from Managua, Nicaragua.
Handled customer inquiries and support via email, chat, and back office communications.
Communicated effectively with customers through various digital channels to ensure customer satisfaction.
Managed multiple support channels including email, chat, and back office to serve customer needs.
Delivered customer service remotely from Managua, Nicaragua, demonstrating adaptability and independence.
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