Axel - Customer Service Specialist with 5 years of multi-channel experience

Managua, Managua Department, NicaraguaRemoteen

Gained 5 years of customer service experience in email, chat, and back office support

Provided remote customer support for clients from Managua, Nicaragua

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service specialist with 5 years supporting clients via email, chat, and back office channels from Managua, Nicaragua.

Developed proficiency in managing diverse communication channels and client interactions

Customer ServiceIntermediate

Handled customer inquiries and support via email, chat, and back office communications.

Communication SkillsIntermediate

Communicated effectively with customers through various digital channels to ensure customer satisfaction.

Multichannel SupportIntermediate

Managed multiple support channels including email, chat, and back office to serve customer needs.

Remote WorkIntermediate

Delivered customer service remotely from Managua, Nicaragua, demonstrating adaptability and independence.

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