Dedicated customer service representative with over 10 years of experience supporting clients in finance, retail, telecom, and travel industries. Skilled in communication, problem resolution, and technical support.
Expert in resolving customer issues, providing support, and ensuring satisfaction across various industries.
Proficient in clear, professional communication tailored to client needs and inquiries.
Experienced in identifying customer issues and providing timely, effective solutions.
Capable of managing multiple customer requests simultaneously in fast-paced environments.
World Connection
In charged of making outbound and inbound calls to collect past due balances or making payment arrangements for FlexShopper customers with an active lease.
CONDUENT
In charged of assist guest with inquiries about their reservations, Complete reservations and special request to may a pleasant stay for the guests.
HCL Guatemala
In charge of reviewing articles posted on MSN.com
Pearson Vue
For voice account, front line for Candidates wishing to setup, schedule or cancel an appointment for taking authorized test on different branches and licenses worldwide for different entities and companies., In charge to welcome Candidates who previously schedule their appointments and enforce policies and procedures previously established by the exam sponsor to release the correspondent test. In charge of completing a series of steps in order to secure delivery of exams and guiding candidates to a proctor for them to live monitor candidates during their test.
Bachelor's degree
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