Dedicated data professional with over 5 years of experience in leveraging data to support strategic decisions across the market research industry.
Utilized statistical tools and techniques to interpret complex datasets for decision-making.
Created interactive dashboards and charts to present insights clearly to stakeholders.
Prepared detailed reports and conducted data analysis using advanced Excel functions.
Conducted surveys and analyzed market trends to inform strategic planning.
Clarion Suites at Roatan
incharge of checking in/out customers, booking reservations
Caribbean Contact Center
Helping callers/customers with any changes on previous purchase
Telefonica Celular S.A. TIGO
Assisting customer with any issue that they had with their phones and internet, upselling additional phone plans, upselling internet and cable
Aok Freight
Assisting the list of clients assigned to move as much freight as possible, incharge of following up with customers and drivers in order to have control of any inconvenience, searching for new customers and carriers
Migway Inc
Assisting drivers with any kind of issue over the road, Following up with customers on load status