This is my profileContact via CazVidAyanda
Office Administrator at Integra Chartered Accountants
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Competencies
Proven ability to build and maintain strong client relationships, ensuring high satisfaction and loyalty.
Expertise in organizing, coordinating, and streamlining administrative processes for efficiency.
Excellent verbal and written communication skills, facilitating effective client and team interactions.
Capable of managing multiple tasks and deadlines, ensuring timely completion of projects.
Education
Languages
Summary
Dedicated Office Administrator with extensive experience in client liaison, tender coordination, and administrative management. Adept at enhancing operational efficiency and building strong stakeholder relationships.
Key Achievements
- Enhanced client satisfaction by serving as primary contact and managing inquiries effectively.
- Streamlined filing systems, improving document retrieval and operational efficiency.
- Coordinated tender submissions and RFQ documentation, supporting business growth.
- Developed sales reports and managed client communications, boosting sales team productivity.
Experience
Office Administrator/Supervisor
Serve as the primary point of contact for client inquiries and correspondence, enhancing client relationships and satisfaction. Implement and maintain electronic and paper filing systems to improve document retrieval and compliance. Manage office budgets, track expenses, and process invoices to ensure cost-effective operations. Organize and facilitate tender submission processes, collaborating with multiple departments for accuracy and completeness. Oversee daily office operations, including staff supervision, to maintain a productive and organized work environment. Attend briefing sessions to gather essential information and coordinate with various departments.. Compile and fill tender documents accurately to support the procurement and bidding process.. Operate Switch Board. Create Quotes ,invoice out orders after receiving the Purchase Number. Allocate payments on payment list. Scan Proof of delivery and upload the POD on NetSuite. Create a Weekly Report. Managing and maintaining relationship with clients. Attend to clients’ inquiries. Serves as the primary point of contact between the client and the company. Daily invoice checklist. Assist with schools’ walk-ins’ clients. Providing clients with information and resources such as brochures, price list and stock availability
Client Liaison/Receptionist
Client Liaison for: Standard Bank,Cresslawn Primary,Van Riebeeck Primary. Assist with the below Accounts as a Client Liaison: Total Energies,Ford,BP,Astron and Sasol
Tender Administrator
Searching for relevant tenders on various platforms. Coordinate, compilation, and compile of tenders and RFQ Documents. Quotes clients for aircraft parts. Assist company groups with RFQ documents (supply and delivery). Scan and file submitted tenders. Prospect on Social Networks to get business and clients. Create a tender spreadsheet for all the submitted tenders/RFQ. Assist with the collection and submitting of the tender documents. Overseeing the whole tender process. Create quotes and invoices. Attend tender briefing sessions. Search for tender adverts on daily basis. Complete and compile tender documents. Monitoring stationery levels and ordering office supplies. Taking accurate minutes of meeting. Scan submitted tender documents and upload them on SharePoint. Create monthly billing pack (invoices and timesheets). Create a tender spreadsheet to track the tenders that were applied. Assist with the collection and submitting of the tender documents. Updating company compliance documents. Attend tender briefing. Bind documents. Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Receiving and sorting daily emails. Answering incoming calls; taking the message and re-directing calls as required. Order Company stationery. Keep petty cash. Diary management and arranging appointments, meeting. Support the central office functions and management team with general office and administration tasks
Sales Administrator
Direct telephone calls when required. Assist with meetings sales target. Manage and maintain the filling systems. Processing orders via email and phone. Develop monthly sales reports. Contact clients to obtain missing information and answers queries. Data Capturing. Scan and Printing office documents. Managing files. Answering the Phone. Greeting Clients