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Baldwin

Customer Care Assistant

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Durban, KwaZulu-Natal, South Africa
Available on CazVid
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Competencies

Customer CareAdvanced

Expertise in delivering excellent customer service and resolving issues efficiently.

Stock ManagementAdvanced

Proficient in stock control, rotation, and inventory accuracy to reduce waste.

Cleanliness & OrganizationIntermediate

Maintains tidy workspaces and sales areas to ensure safety and customer satisfaction.

Team CollaborationIntermediate

Works effectively with team members to achieve operational goals and improve service.

Education

Mandlenkosi High School
Completed 2005
Bachelor Of Arts in Music
University Of KwaZulu Natal
Completed 2013

Languages

IsizuluNative
EnglishFluent

Summary

Dedicated customer care professional with extensive experience in stock management and maintaining high standards of cleanliness. Proven ability to enhance customer satisfaction and optimize retail operations.

Key Achievements

  • Consistently maintained stock accuracy and organization across multiple Woolworths branches.
  • Implemented effective stock rotation strategies to minimize waste and optimize inventory turnover.
  • Ensured a clean and safe sales environment, enhancing customer experience and operational efficiency.

Experience

Customer Care Assistant

Woolworths Durban North
2020 - 2021

Managed stock effectively from the stockroom to the sales floor. Kept a clean back area at all times. Managed stock rotation on the sales floor to avoid waste. Maintained cleanliness of the sales floor. Adapted quickly to pressure during business hours

Customer Care Assistant

Woolworths Oceans Mall
2022 - Present

Customer Care Assistant

Woolworths Flanders Mall
2023 - 2025

Managed stock effectively from the stockroom to the sales floor. Kept a clean back area at all times. Managed stock rotation on the sales floor to avoid waste. Maintained cleanliness of the sales floor. Adapted quickly to pressure during business hours

Skills

Customer CareStock ManagementCleanliness & OrganizationTeam Collaboration
Published on CazVid - Jul 17, 2026
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