Barbara Patricia Colman - Adminis... | Video Resume - CazVid

Barbara - Administrative Support Specialist with 4 years at Zacarias & Fernandez Law Firm

Asunción, Asunción, Paraguayen

Managed client accounts and invoicing processes, ensuring accuracy and timely payments.

Streamlined debt collection procedures, improving cash flow efficiency.

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Summary

Dedicated support specialist with 4+ years in legal, hospitality, and virtual roles. Skilled in client management, customer relations, and remote assistance, with a strong foundation in international business.

Key Achievements

Provided exceptional customer service at Hotel Guarani, enhancing guest satisfaction and loyalty.
Handled multi-currency transactions, demonstrating adaptability in a hospitality environment.
Executed virtual assistance tasks including cold calling and appointment setting, increasing client engagement.

Skills

Client Account ManagementIntermediate

Experience in managing client statements, invoicing, and debt collection to ensure financial accuracy.

Customer ServiceAdvanced

Committed to delivering excellent service, resolving customer inquiries, and enhancing overall guest experience.

Administrative SupportIntermediate

Proficient in handling administrative tasks, including scheduling, correspondence, and data management.

Virtual AssistanceIntermediate

Skilled in remote tasks such as cold calling, appointment setting, and online hotel bookings.

Languages

English

Experience

ADMINISTRATION SUPPORT

ZACARIAS & FERNANDEZ LAW FIRM

2019 - 2023

Manage clients statement of accounts, Invoices, Collect customer debts

RECEPCIONIST - FRONT DESK

HOTEL GUARANI ASUNCION

2012 - 2018

Customer service, Reservations, Manage different currencies

FREELANCER

Cold Calling, Appointment setter, Virtual Assistant, Hotel Booking

Education

NORTH UNIVERSITY - PARAGUAY

Business international

Completed in progress

QUEENS ACADEMY HIGH SCHOOL

Completed 2010

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