Belinda - Administrative and Accounts Professional with 20+ Years in Customer Service and Management

Extensive experience in office administration, staff coordination, and operational support.

Proficient in managing accounts, invoicing, debtors, creditors, and financial reporting processes.

Skilled in client communication, relationship management, and resolving queries efficiently.

Experience in sales support, stock management, and client database maintenance to drive business growth.

Switchboard and telephonic ordering. All administration for the Cape Town Branch, including annual leave and sick leave of staff members.. Account queries, debtors and creditor controller, processing of invoices and credit notes, daily banking and cash-up.. Updating client base on Excel.. Liaison officer between courier companies and our Cape Town branch.. Sales - Anticipating clients’ needs and take action to deliver the best solutions whilst continually looking for ways to improve client service and satisfaction and exceed client expectations.. Petty cash. Stock control and stock ordering. Keen and always approachable to help and train other work colleagues with all queries and assisting in completing their work while they are away from the office.

Reception. Salaries and wages, staff contracts. Invoicing. Debtors and creditors. Created and maintained the supplier database. Screened all calls and kept the CEO’s diary up to date. Setup of meetings and all travel arrangements. Cash sales & reconciliations

Created and maintained a database for existing clients.. Dealt extensively with clients and their queries.. General Administration.. Stock control.. Supervision of staff.. Typed reports and letters. Handled the petty cash, paying of accounts and travel arrangements.