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Bernardo
Customer Service Specialist with 7+ years in Technical Support & Retention
Video resume
Bilingual call center positions
Technical customer service, retention, customer service, and recruitment.
Contact
Tegucigalpa, Francisco Morazán, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered technical and general customer support, resolving inquiries efficiently.
Bilingual CommunicationAdvanced
Utilized proficiency in two languages to assist a diverse client base.
Retention StrategiesIntermediate
Engaged in customer retention efforts through effective communication and support.
Recruitment AssistanceBeginner
Supported recruitment activities within a call center environment.
Summary
Experienced customer service representative with nearly eight years in technical support, retention, and recruitment, proficient in bilingual communication within call center operations.
Key Achievements
- Provided technical customer service, retention, and recruitment support over nearly eight years.
- Gained extensive experience as a bilingual call center representative, assisting clients in Honduras.
- Developed communication skills in a multilingual environment, serving diverse customer needs.
Skills
Customer ServiceBilingual CommunicationRetention StrategiesRecruitment Assistance
Published on CazVid - May 17, 2026