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Customer Service & Operations with strong communication skills in support industry
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Competencies
Provided verbal and chat support in Hindi and English, resolving customer issues effectively.
Engaged in creative writing and proofreading to support communication and documentation needs.
Performed translation tasks between English, Hindi, and Gujarati languages for varied content.
Proficient in MS Office Suite and Google tools for document creation, editing, and data management.
Demonstrated reliable work ethic and effective time management during varied work shifts.
Education
Languages
Summary
Dedicated customer support professional with strong communication, problem-solving, and multitasking skills, experienced in managing customer interactions and content tasks.
Key Achievements
- Handled customer issues with clarity and patience, ensuring quality service.
- Successfully completed tasks accurately within deadlines during night, weekend, and holiday shifts.
- Supported team with professional communication, problem-solving, and work responsibility.
Experience
Customer Service & Operations
Solved customer issues with clarity and patience., Completed tasks accurately under deadlines., Supported during night/weekend/holiday shifts., Strong problem-solving and analytical skills., Maintained professional communication and teamwork., Managed work with responsibility and speed.