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Competencies
Demonstrated experience with Verbal and written communication.
Demonstrated experience with Leadership Skills.
Demonstrated experience with Time Management.
Demonstrated experience with Able to work independently and in a team.
Demonstrated experience with Able to work under pressure.
Education
Languages
Summary
Professional profile
Experience
Adherence Call Centre Agent | Call Centre Agent(Sales)
Packing patients medication as per their prescriptions from their Doctors.. Placing orders through to the respective Dischem pharmacies.. Making selection on the system if package will be collection or delivery.
Debt Collector
Collecting on bought books sold and ceded, retail, security and bank accounts.. Arrange for payments telephonically.. Make payments arrangements as per different payment methods, i.e, direct deposits, EFT and debit orders.. Capture arrangements on the system.
Debt Recoveries Agent
Collecting on cheque accounts handed over from the Bank(Absa), litigation process.. Apply negotiation skills as per debt collectors act.. Sell settlements as per client mandate.. Arrange payments as per different methods applicable.. Generate arrangement letters on the system and forward them by Microsoft Outlook.. Depending on balance if debtor default on payment proceed by implying legal process.. Serve debtor with Section 129 (letter of demand).. Drafting of summons as per jurisdiction.
Debt Collector
Collect on accounts handed over from retail stores.. Negotiate, payment arrangements telephonically.. Arrange payments by giving debtor’s options on method of payments.. Notifications would be send to debtor’s by utilizing letters and telegrams.. Arrangements would be captured on the system.
Debt Collector
Collecting on overdue accounts as per their delinquency.. Make arrangements telephonically.. Updating debtors details on the system.. In cases of default account would be handed over to the banks legal department for further legal action.