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Competencies
Demonstrated experience with HubSpot CRM & Marketing Automation.
Demonstrated experience with Office 365 & Microsoft Teams.
Demonstrated experience with Appfolio.
Demonstrated experience with RingCentral.
Demonstrated experience with Zoom.
Languages
Experience
AI Implementation & eLearning Officer
Led digital transformation during pandemic, implementing Office 365 and eLearning tools for internal and client use., Designed and supported Kidslab Academy, a tech-literacy initiative for children., Delivered technical support, website updates, and administrative systems improvements.
Maintenance Coordinator
Coordinated repairs, vendor assignments, and follow-up with tenants and homeowners., Used Appfolio, Zendesk, and Slack to track issues and ensure timely service., Communicated with both vendors and property owners to confirm resolution.
Maintenance Coordinator
Assisted Atlanta-based property management company with remote maintenance support., Assigned work orders, verified job completion, and managed scheduling for vendors., Delivered bilingual communication across systems like Appfolio, RingCentral, and Google Suite.