Brandon - Customer Service Specialist with diverse experience in support, data, and operations

Applied data analysis skills to monitor KPIs and perform anomaly auditing at Lean Solutions Group.

Provided customer support through live chat, focusing on issue resolution and satisfaction.

Proficient in Office tools such as Power BI for dashboard development and data structuring.

Utilized assertive communication skills in customer interactions and team coordination.

Customer support via live chat, focusing on issue resolution, customer satisfaction, and sales.

Proficient in Office tools, development of Power BI dashboards, database structuring, KPI monitoring, and anomaly auditing.

Managed a food entrepreneur project selling empanadas and beverages within Universidad Pontificia Bolivariana, under regulated sales permission.

Packaging, delivery, warehouse support, billing.