Braulio - General Management professional with diverse industry experience

Tegucigalpa, Francisco Morazán Department, Hondurasen

Led multiple roles from customer care to management, demonstrating versatility in operational and team leadership.

Managed customer support and tech support teams, improving service quality and satisfaction.

Published on CazVid

Summary

Experienced in management, customer service, and sales across construction, retail, and contact center sectors. Skilled in team leadership, client relations, and bilingual communication.

Key Achievements

Held sales positions involving cold calling, contributing to revenue generation and client outreach.

Skills

Customer ServiceIntermediate

Provided customer support and technical assistance, enhancing client satisfaction through effective communication.

ManagementIntermediate

Served as Assistant Manager and Team Leader, overseeing team operations and ensuring service delivery.

SalesIntermediate

Engaged in cold calling and sales activities to expand client base and boost sales revenue.

LanguagesBeginner

Proficient in Spanish and English, facilitating bilingual communication in diverse settings.

Languages

Spanish(Bilingual)English(Bilingual)

Experience

Foreman, Contractor

Gosson &amp; Castello Paving Co.

General Manager

Asphalt and Concrete Co.

Assistant Manager

Centro Comercial Popular América

Customer Care, Tech Support, Team Leader

KM2 Solutions

Sales Agent, Cold Calling

Coral Bay Contact Center

Sales Rep, Cold Calling

ERC / LLC Bottom Line Concepts

Education

Unitec Central American Technological University

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