Analytical professional skilled in transforming data into actionable insights within healthcare and finance sectors.
Proficient in analyzing complex datasets to inform business decisions using tools like Excel and SQL.
Experienced in creating dashboards and reports to communicate insights effectively.
Applied statistical techniques to interpret data patterns and support project objectives.
Collaborated with cross-functional teams to gather requirements and deliver analytical solutions.
BAGEL NOSH
Helping customers to have a unique experience recommending the best selection of foods offered in Bagel Nosh.
AT&T AUTHORIZED RETAILER
Welcome the customers with a friendly greeting, providing them with my undivided attention for listening to their needs, appreciating their individual value in our company, and for finally recommending the solution that best fits their lives.
J&P BROTHERS LANDSCAPING
Buying and delivering material used in the cleaning and maintenance of any garden. Delivering any waste of material of trees being chopped or plants being removed.
BMW Mt. KISCO
Helping customers to receive the best service possible for their vehicles, making sure to clean and deliver the car to their houses when it is ready.
High School Diploma
Core Curriculum & Electrical Level 1 Diploma
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ADVANCE CALL CENTER FOR TECHNOLOGIES (ACT)
Answering calls for customers who want to leave the company for many reasons and working out a solution that fits their needs and concerns, so they stay with the company. Keeping a good attitude and politeness no matter the situation.
CONDUENT
Provide excellent and personalized customer service during calls. Answer emails properly, with correct language and grammar, offering a solution that fits our guests' needs for their vacation. Adapting to every situation and specific request a guest might have. Follow instructions strictly to avoid causing difficulties to our guests or our company.
