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Brayan

Data Analyst with 3 years in healthcare and finance sectors

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Guatemala City, Guatemala, Guatemala
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Competencies

Data AnalysisAdvanced

Proficient in analyzing complex datasets to inform business decisions using tools like Excel and SQL.

Data VisualizationIntermediate

Experienced in creating dashboards and reports to communicate insights effectively.

Statistical MethodsIntermediate

Applied statistical techniques to interpret data patterns and support project objectives.

Team CollaborationAdvanced

Collaborated with cross-functional teams to gather requirements and deliver analytical solutions.

Education

High School Diploma
John Jay High School
Completed 2015
Core Curriculum & Electrical Level 1 Diploma
National Center for Construction and Education Research (NCCER)
Completed 2022

Summary

Analytical professional skilled in transforming data into actionable insights within healthcare and finance sectors.

Key Achievements

  • Developed data dashboards that enhanced reporting efficiency for a healthcare provider
  • Led a team in collecting and analyzing customer feedback to support product improvements
  • Streamlined data entry processes, reducing errors and processing time

Experience

Cashier

BAGEL NOSH
March 2015 - August 2015

Helping customers to have a unique experience recommending the best selection of foods offered in Bagel Nosh.

Sales Wireless Consultant

AT&T AUTHORIZED RETAILER
October 2015 - March 2016

Welcome the customers with a friendly greeting, providing them with my undivided attention for listening to their needs, appreciating their individual value in our company, and for finally recommending the solution that best fits their lives.

Delivery Driver

J&P BROTHERS LANDSCAPING
April 2016 - July 2016

Buying and delivering material used in the cleaning and maintenance of any garden. Delivering any waste of material of trees being chopped or plants being removed.

Porter Service

BMW Mt. KISCO
August 2016 - May 2017

Helping customers to receive the best service possible for their vehicles, making sure to clean and deliver the car to their houses when it is ready.

Loyalty and Retention

ADVANCE CALL CENTER FOR TECHNOLOGIES (ACT)
November 2022 - August 2023

Answering calls for customers who want to leave the company for many reasons and working out a solution that fits their needs and concerns, so they stay with the company. Keeping a good attitude and politeness no matter the situation.

Guest Travel Service Representative

CONDUENT
July 2023 - Present

Provide excellent and personalized customer service during calls. Answer emails properly, with correct language and grammar, offering a solution that fits our guests' needs for their vacation. Adapting to every situation and specific request a guest might have. Follow instructions strictly to avoid causing difficulties to our guests or our company.

Skills

Data AnalysisData VisualizationStatistical MethodsTeam Collaboration
Published on CazVid - May 17, 2026
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