Experienced Call Center Agent skilled in appointment scheduling, patient support, and team flexibility, seeking to leverage communication and coordination skills across departments.
Provided support and resolved inquiries for patients, ensuring satisfaction and effective communication.
Scheduled and managed medical appointments, ensuring timely confirmations and cancellations.
Handled patient inquiries and feedback efficiently, demonstrating clear and empathetic communication.
Open to taking on duties outside core responsibilities to support team and organizational needs.
Atlantic Quantum Innovations
Scheduling, confirming, and canceling medical appointments., Resolving patient inquiries and providing customer support.
Bachelor’s Degree in Natural Sciences (Licenciatura en Ciencias Naturales)
Commercial High School Diploma
Primary School