Bryyaann - Intake Specialist with 5+ years of client support and communication

Handled client inquiries, consultations, and scheduling across various roles, focusing on legal and healthcare sectors.

Executed effective communication through calls, emails, chats, and social media interactions, including bilingual support.

Managed and updated social media pages, engaging potential clients and keeping content current.

Provided technical assistance for satellite TV and internet services, resolving customer issues promptly.

Inbound and outbound calls assisting potential new clients wanting legal assistance., Managing attorney’s consultations and schedules., Real-time translations for Spanish potential new clients when needed., Managing social media pages, responding to potential clients' inquiries, and updating social media pages., Collaborating with internal teams to solve complex clients' concerns.

Assisting a healthcare entity with caretakers' schedules., Keeping up -to-date social media trends to engage potential clients in the health entity.

Assisting potential new clients wanting legal assistance on personal injury, medical malpractice, and civil matters.

CSR for LOWES for USA and Canada customers., My main task was to assist customers with product general inquiries and claims.