Results-oriented sales professional skilled in cold calling, upselling, and customer retention across B2B and B2C markets. Proven ability to exceed sales targets and build strong client relationships through effective communication and product expertise.
Utilized various sales techniques including upselling, cold calling, and closing to increase revenue and customer base.
Maintained customer loyalty and trust through empathetic listening, personalized solutions, and timely follow-up.
Assisted customers by asking relevant questions, presenting product benefits, and addressing concerns effectively.
Demonstrated extensive knowledge about products, services, and company offerings during initial contacts and sales presentations.
O ́currance BPO
Asked relevant questions to assist customers with selecting needed or requested products and services., Utilized sales techniques to build customer interest and close sales., Implemented upselling techniques to increase revenue and move product.
IP Tech (AT&T)
Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects., Exceeded monthly sales targets by effectively identifying potential customers needs and presenting relevant product offerings.
Focus
Retained existing customers by addressing concerns promptly and offering personalized solutions to meet their need., Strengthened customer loyalty through empathetic listening and understanding individual requirements.
Rayosun (Solar Panels)
Collaborated with the sales team to refine cold calling strategies, leading to more productive conversation with prospects., Established credibility during initial contact by presenting a professional image and demonstrating extensive knowledge about company products or services.
High School
Collaborated on and executed cold calling strategies to increase prospect engagement and sales conversion.
Fusion BPO
Established trust with clients by accurately addressing their concerns and offering appropriate products., Identified upselling opportunities to increase revenue generation.
The Office Gurus
Cold Calling trial customers to make sure that they bought the premium products from Siriusxm by addressing customers concern and follow up with offers that were covering the customers needs.