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Bryan Silva

Bogotá, Bogota D.C., Colombia

Customer Service & Technical Support Specialist with diverse industry expertise

  • Handled customer queries efficiently across banking and travel sectors, enhancing client experience.
  • Assisted clients with banking products and hotel reservations, demonstrating effective communication skills.
  • Developed activities within banking departments, gaining experience in checking, savings, and collections.
Customer Service
Intermediate
Provided assistance and resolved inquiries for banking and travel clients, ensuring satisfaction.
Technical Skills
Intermediate
Installed and configured electronic systems, performing preventive maintenance.
Communication
Advanced
Effectively communicated with clients and team members in customer service and technical support roles.
Problem Solving
Intermediate
Sought optimal solutions for client needs in travel and banking contexts.

Languages

Spanish
Native
English
Intermediate
See Full Skillset on CazVid
2023 - 2024
Bank Customer Service Agent
Concentrix
Attending to the needs and queries of the clients of a financial institution, Providing assistance in banking products and services, Developing activities in departments such as checking and savings accounts and collections area.
2024 - 2025
Traveler Service Agent
Intouch cx
Providing general information and managing hotel reservations and any type of property, Seeking the best solution for the client and their satisfaction.
View Complete Work History
🎓
Colegio Salesiano juan del rizzo
High School
Completed 2017
🎓
Centro Colombo Americano
English
2018
🎓
Universidad central
Electronic Engineering
Completed 2021
See Education & Certifications
✨

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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