Butho

Store Manager

Oversee daily store operations, ensuring high levels of customer satisfaction and efficient service.. Manage and train staff, fostering a productive and positive work environment.. Handle inventory control, including stock ordering, receiving, and merchandising.. Ensure compliance with company policies, procedures, and postal regulations.. Monitor sales performance and set targets to meet business objectives.. Maintain store cleanliness, organization, and safety standards.. Resolve customer inquiries and complaints professionally.. Oversee financial transactions, including cash handling, deposits, and reconciliations.. Implement promotional activities and in-store displays to boost sales.. Conduct regular performance evaluations and provide constructive feedback to staff.

Print Estimator & CSR

Interpret customer quote requests and estimate print jobs for litho, digital, and large format printing.. Submit quotes to customers and manage related queries.. Collaborate with designers and production teams to ensure accurate job specifications.. Monitor project deadlines and communicate effectively with clients and internal departments.. Maintain detailed records of estimates and job orders for future reference.. Serve as the primary point of contact for clients, assisting with their printing needs and addressing inquiries.. Manage large volumes of incoming calls and customer inquiries.. Identify and assess customers' needs to achieve satisfaction.. Build sustainable relationships and trust with customer accounts through open and interactive communication.. Provide accurate, valid, and complete information by using the right methods/tools.. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Print Estimator