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Logistics and Customer Service Specialist with versatile experience
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Competencies
Provided support and maintained communication channels with clients and shipping partners.
Collaborated with colleagues and new hires in various roles, enhancing team efficiency.
Handled multiple shipments, client records, and training responsibilities simultaneously.
Utilized tracking and tracing systems, communication tools, and training platforms.
Education
Languages
Summary
Experienced professional skilled in shipment tracking, client communication, and team training.
Key Achievements
- Managed tracking, tracing, and updating over 150 shipments weekly at Davis Transfer
- Proactively learned and memorized over 55 company products and services at Cox Communications
- Trained 15 new hires on policies, procedures, and compliance guidelines
Experience
Logistics coordinator
Tracking and tracing different shipments for companies in the US., Stablished communication and constant updates with brokers and carriers., Maintaining client records and registering more than 150 orders for new shipments weekly.
Chat assistant
Proactively memorized over 55 company products and services., Trained 15 new hires on company specific policies, procedures and compliance guidelines.