Camila

Demonstrated experience with Photography Editing.

Demonstrated experience with Collage.

Supervising and coordinating internal and external operational processes related to tour logistics at a regional level., Ensuring efficient execution alongside my work team., Maintaining and strengthening relationships with national suppliers., Establishing processes and protocols aligned with the needs of the company., Managing customer service on multiple channels., Tracking purchases and preparing quotes considering budgets, customer requirements, possible unforeseen events and the profitability of each experience.

Providing support in the company's operational and logistical decision-making., Coordinating guides, planning routes and ensuring efficient execution of each experience., Clear, friendly and respectful multi-channel customer service, in Spanish and English., Conducting post-service follow-up, including feedback management and effective resolution of complaints and claims.

Sales and customer service advice via phone and email (English) for educational material.