Experienced bilingual interpreter and customer service professional with a background in digital content creation, social media management, and hospitality roles. Adept at facilitating effective communication and managing diverse responsibilities across industries.
Provided live interpretation, ensuring clear communication in healthcare, insurance, and customer service.
Handled customer inquiries, reservations, and table service in various roles, ensuring customer satisfaction.
Managed social media accounts, created digital content, and ran paid campaigns.
Designed digital content through Photoshop, Canva, CapCut, and GIMP for marketing purposes.
Bilingual
Provide live interpretation for English-Spanish phone calls across healthcare, insurance, and customer service sectors., Ensured adherence to confidentiality standards when handling sensitive information during call interpretations, safeguarding client privacy at all times.
Negroni
Welcomed clients and managed reservations., Assisted in coordinating special events, ensuring seamless execution of private parties and group functions., Managed high-volume phone lines, addressing inquiries and confirming reservations with accuracy and professionalism.
Andiamo, Pizza y Café
Provided customer service, prepared coffee, toast, and sandwiches, and handled cleaning duties.
I Love Gifts
Managed customer service and point-of-sale operations.
Bachelor’s Degree
Diploma
Office Computing, Video & Image Editing, Mobile Apps & Web Design
High School Diploma
Proficient in Microsoft Word, Excel, PowerPoint, image editing tools, and bilingual communication.
Harakiri de Una
Handled table service and cleaning of the premises.
Pombero Py
Managed social media accounts and created digital content., Designed t-shirts and ran paid campaigns on Meta., Managed the store and took care of the inventory of the store.