Experienced customer service expert with leadership skills, multilingual content creation, and event organization, committed to enhancing customer satisfaction and operational efficiency.
Handled customer support operations in English across multiple companies.
Supervised and coordinated staff activities at TicketsBolivia.
Developed and updated website, blog, and forum texts in English and Spanish.
Organized guest logistics for special events at CVI.
TicketsBolivia
Head in charge for general staff in the area, Customer service representative for calls and chat in English.
TicketsBolivia
Updating and development of texts on websites, blogs, and forums in English and Spanish.
Bolivian Technology Outsourcing
International customer service in English
Bolivian Technology Outsourcing
Customer service in English
CVI
Organization of guests at special events
Functional training instructor
Journalism student
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Sold products as a sales agent at Yo amo a Bolivia.
Yo amo a Bolivia
Sale of products