Experienced BPO agent with over 6 years of providing customer support, appointment setting, and sales services, complemented by extensive English teaching background.
Provided guidance, information, and support to customers through phone calls and live chat.
Scheduled medical examinations and managed client appointments in healthcare-related campaigns.
Engaged in sales activities and customer engagement within various BPO campaigns.
Taught English for over 6 years, improving communication and language instruction skills.
Intelitroop
Loan Factory USA/Vietnam/Colombia
Skycom/Telemed
NearSol Colombia
GroupCOS
Highschool Diploma
TEFL Certificate
TaskUs- Colombia
Alórica - Colombia
Roofx
Vital Services SAS
American SchoolWay