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Customer Service & Culinary Professional with versatile industry experience
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Competencies
Delivered quality customer support across hospitality and call center environments, focusing on client satisfaction and problem resolution.
Prepared and served food in a fast-paced hotel environment, emphasizing quality and guest preferences.
Facilitated effective communication in multilingual settings, improving interactions with diverse individuals.
Engaged customers with product recommendations to meet sales goals in a call center context.
Applied quick thinking and flexibility to resolve customer issues and adapt to changing situations.
Education
Languages
Summary
Experienced in hospitality and customer support roles, skilled in communication, problem-solving, and sales. Adept at engaging with diverse clients and adapting to dynamic environments.
Key Achievements
- Provided personalized service to international guests, enhancing communication skills and cultural understanding.
- Achieved sales targets at Concentrix by balancing customer assistance with product recommendations.
- Supported clients effectively at TaskUs, demonstrating strong listening and emotional understanding.
Experience
Cook's Assistant
Cooking and providing personalized service to international guests in English, Improving communication skills and connecting with people from different cultures, Adapting quickly to customer needs, Solving problems efficiently, Staying organized in fast-paced situations
Advisor
Providing customer service in English, Meeting sales targets, Balancing helping customers with offering additional products, Improving communication and sales skills