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Candace
Receptionist Maternity Reliever
Contact
Competencies
Demonstrated experience with CUSTOMER CARE & CLIENT SERVICE.
Demonstrated experience with FRONT OFFICE & RECEPTION.
Demonstrated experience with CLIENT & VISITOR RELATIONS.
Demonstrated experience with CUSTOMER EXPERIENCE.
Demonstrated experience with PROFESSIONAL COMMUNICATION.
Education
Languages
Summary
Receptionist Maternity Reliever open to new opportunities
Experience
SALES REPRESENTATIVE
FRONT OFFICE AND ADMINISTRATION.. MAINTAIN PROFESSIONAL AND POSITIVE RELATIONSHIPS WITH EXISTING AND PROSPECTIVE CLIENTS.. SCHEDULE AND CONFIRM CLIENT APPOINTMENTS AND MAINTAIN EFFECTIVE COMMUNICATION WITH CUSTOMERS.. CONDUCT PROFESSIONAL COURTESY CALLS AND VISITS TO MAINTAIN STRONG CLIENT RELATIONSHIPS.. RESPOND TO CUSTOMER INQUIRIES AND PROVIDE KNOWLEDGEABLE ASSISTANCE REGARDING PRODUCTS AND SERVICES.. FOLLOW UP WITH CLIENTS AND PROSPECTIVE CUSTOMERS IN A PROFESSIONAL AND TIMELY MANNER.. MAINTAIN ACCURATE CLIENT INFORMATION AND ENSURE EFFECTIVE COMMUNICATION THROUGHOUT THE CUSTOMER JOURNEY.. PROVIDE A PROFESSIONAL AND WELCOMING CUSTOMER EXPERIENCE WHILE REPRESENTING THE COMPANY.. KEEP PRODUCT AND SERVICE KNOWLEDGE CURRENT IN ORDER TO PROVIDE ACCURATE INFORMATION AND ASSISTANCE.. MANAGE MULTIPLE CLIENT REQUIREMENTS WHILE MAINTAINING STRONG ORGANIZATION AND ATTENTION TO DETAIL.
INTERNAL SALES ADMINISTRATOR
ATTENDED TO CUSTOMER QUOTATIONS AND ENSURED TIMELY FOLLOW-UP.. COMMUNICATED WITH CUSTOMERS REGARDING QUOTATIONS, PRODUCTS AND SERVICE-RELATED INQUIRIES.. RESOLVED CUSTOMER QUERIES TELEPHONICALLY AND THROUGH EMAIL COMMUNICATION.. ASSISTED PRODUCT MANAGERS WITH ARRANGING MEETINGS AND MAINTAINING PLANNERS.. ASSISTED WITH TRAVEL ARRANGEMENTS AND GENERAL ADMINISTRATIVE DUTIES. LIAISED WITH PRODUCT MANAGERS REGARDING LEADS, CUSTOMER REQUIREMENTS AND FOLLOW-UPS.. CONDUCTED TENDER SEARCHES AND ASSISTED WITH THE COLLECTION, DELIVERY AND PAYMENT OF DOCUMENTATION.. PREPARED TENDER QUOTATIONS, SPECIFICATIONS AND SUPPORTING DOCUMENTATION.. FOLLOWED UP ON TENDER RESULTS AND MAINTAINED COMMUNICATION WITH RELEVANT PARTIES.. ATTENDED TO EXPORT INQUIRIES, COURIER QUOTATIONS AND FREIGHT CHARGES.. MAINTAINED VENDOR REGISTRATIONS, DOCUMENTATION AND RELATED INQUIRIES.. ASSISTED WITH EXHIBITION ARRANGEMENTS AND MAINTAINED MARKETING MATERIALS
FRONT OF HOUSE & PA
DELIVERED EXCELLENT CUSTOMER SERVICE AND MAINTAINED A PROFESSIONAL AND WELCOMING ENVIRONMENT.. WELCOMED AND ASSISTED GUESTS, ENSURING THEIR COMFORT, SATISFACTION AND SAFETY.. RESPONDED TO INQUIRIES FROM MEMBERS OF THE PUBLIC AND CUSTOMERS.. ANSWERED, SCREENED AND DIRECTED TELEPHONE CALLS PROFESSIONALLY.. GREETED PEOPLE ENTERING THE ORGANIZATION AND PROVIDED APPROPRIATE ASSISTANCE.. MONITORED VISITOR ACCESS WHILE MAINTAINING SECURITY AWARENESS.. SCHEDULED AND MANAGED CUSTOMER APPOINTMENTS.. PROVIDED GENERAL ADMINISTRATIVE AND CLERICAL SUPPORT.. COMMUNICATED EFFECTIVELY WITH PEOPLE AT ALL LEVELS.. WORKED CLOSELY WITH THE MANAGEMENT TEAM AND HEAD OFFICE.. BUILT AND MAINTAINED POSITIVE RELATIONSHIPS WITH COLLEAGUES AND CUSTOMERS.. WORKED INDEPENDENTLY AND REMAINED EFFECTIVE IN A BUSY ENVIRONMENT.. SUPPORTED THE TEAM IN MAINTAINING A HIGH STANDARD OF SERVICE.
ADMINISTRATIVE ASSISTANT
SCHEDULED AND CONFIRMED APPOINTMENTS FOR CLIENTS.. PREPARED AND DISTRIBUTED MEETING MINUTES AND ROUTINE CORRESPONDENCE.. MADE COPIES OF CORRESPONDENCE AND OTHER PRINTED MATERIALS.. PREPARED AND DISTRIBUTED NEWSLETTERS AND PROMOTIONAL MATERIAL.. ASSISTED WITH DAY-TO-DAY OFFICE OPERATIONAL MATTERS.. MAINTAINED AWARENESS OF NEW OFFICE TECHNOLOGY AND SUPPORTED EFFECTIVE OFFICE ADMINISTRATION.. PROVIDED GENERAL ADMINISTRATIVE ASSISTANCE AS REQUIRED.
ADMINISTRATIVE ASSISTANT
MANAGED THE TELECOMMUNICATION SYSTEM TO PROMOTE EFFECTIVE LIAISON WITH CLIENTS.. RECEIVED AND ASSISTED CLIENTS AND VISITORS IN A PROFESSIONAL MANNER.. PREPARED CORRESPONDENCE USING MICROSOFT OFFICE.. PERFORMED GENERAL OFFICE AND ADMINISTRATIVE DUTIES.. MAINTAINED AN EFFECTIVE ELECTRONIC AND HARD-COPY FILING SYSTEM.. COORDINATED AND MAINTAINED STAFF RECORDS.. ASSISTED WITH THE ADMINISTRATION OF OFFICE SPACE, TELEPHONES AND OFFICE KEYS.. PERFORMED ADDITIONAL ADMINISTRATIVE DUTIES AS ASSIGNED
SALES ASSISTANT
WELCOMED CUSTOMERS AND ENSURED THEIR NEEDS WERE ATTENDED TO PROFESSIONALLY.. ANSWERED CUSTOMER INQUIRIES AND PROVIDED ASSISTANCE WITH PRODUCT SELECTION.. DEALT WITH CUSTOMER REFUNDS AND COMPLAINTS IN ACCORDANCE WITH COMPANY PROCEDURES.. PROCESSED CUSTOMER PAYMENTS AND BALANCED THE CASH REGISTER.. ASSISTED WITH STOCK CONTROL AND MANAGEMENT.. RECEIVED, UNPACKED AND STOCKED MERCHANDISE.. IDENTIFIED DISCREPANCIES AND PROBLEMS AND REPORTED THEM TO THE SUPERVISOR.. MAINTAINED AWARENESS OF PROMOTIONS AND ASSISTED WITH DISPLAYS.
SALES ASSISTANT
PROVIDED PROFESSIONAL CUSTOMER SERVICE AND ASSISTANCE.. ADVISED CUSTOMERS REGARDING MERCHANDISE AND PRODUCT SELECTION.. PROCESSED RETURNS AND REFUNDS IN ACCORDANCE WITH COMPANY PROCEDURES.. HANDLED CUSTOMER COMPLAINTS PROFESSIONALLY.. MANAGED CASH AND PAYMENT SYSTEMS ACCORDING TO COMPANY POLICIES AND PROCEDURES.. ASSISTED WITH STOCK MANAGEMENT, INCLUDING CHECKING, LOCATING AND RECORDING STOCK.. ENSURED MERCHANDISE WAS REPLACED PROMPTLY FOLLOWING CUSTOMER PURCHASES.. MAINTAINED A CLEAN AND PROFESSIONAL STORE ENVIRONMENT.. OCCASIONALLY ENTRUSTED WITH STORE KEYS AND ASSOCIATED RESPONSIBILITIES.