Experienced customer service representative with over a decade of supporting clients in diverse settings, skilled in communication, proactive problem solving, and client engagement.
Provided support and assistance to customers in call centers and face-to-face interactions, ensuring satisfaction.
Effectively communicated with diverse clients and colleagues, facilitating clear information exchange.
Handled tasks proactively and responsibly amid various customer service scenarios.
Initiated solutions and improvements proactively during customer interactions and team contributions.